Marketing Basics
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A promotional piece with a grandiose list of office services is really a personal love letter to the physician–a tribute to the many years of education and training. Many physicians edit advertising copy with this attitude. And that’s why most medical advertising does not get noticed. Take the following examples:
- Smith Dentistry has receptionists standing by waiting to make you an appointment.
The bad copy example states Smith Dentistry has receptionists always ready to take calls. What does that really do for the potential customer? Not much. It’s a given that a dental office has people to take appointment calls. The benefit example demonstrates the value of the feature to the customer. Change this feature-rich ad line:
- Feel confident that your next appointment with Smith Dentistry will be never more than 24 hours after you call our office.
The value of having someone always at the phone is that the patient is never on hold, or the appointment is the same or next day, or whatever the patient really cares about when it comes to getting in quickly.
Here’s one more example of features versus benefits:
- Features (Bad): The technologists at Veins Unlimited are board certified vascular technologists.
Change this feature-rich copy line to….
- Benefits (Good): Make sure your veins are diagnosed by a board-certified vascular technologist like those at Veins Unlimited. For you this means that your legs will be quickly and accurately diagnosed using the only the best techniques and ultrasound equipment.
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Tobias @ May 7, 2008
Marketing Basics
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Every health care marketing expert post tells you to advertise even in economic down turns. That’s fine and dandy until the reality of advertising costs hit when fewer dollars are coming in to the coffers. Here are a few ideas I recently shared with a practice who wanting to advertise on a very limited budget:
1. Write a press release and submit it to the local newspaper.
2. Give free health screenings to a community center and invite a local reporter.
3. Write an article about a pertinent health topic and submit to the local newspaper.
4. Set up a tent outside your office and offer free screenings.
5. Create a robust referral program with your existing patients.
6. Write consistent blog posts (make sure your blog is search engine optimized ready).
Have you tried other free health care marketing techniques? Let me know about them…throw me a comment or two.
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Tobias @ May 5, 2008
Internet Advertising
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Tobias Communications is offering to assist any physician to start their own doctor blog for free. Once you sign up, the TC staff will contact you to ask a few questions how you want the blog set up. Once the questions have been answered, it takes only 24 hours until you are ready to start blogging.
Go here to sign up:
http://www.tobiascommunications.com/doctor-blogs.html
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Tobias @ May 1, 2008